Privacy Policy
Last updated: 2026-10-08
This privacy policy explains how LaiksPirkt processes your personal data when you use the laikspirkt.lv website, place orders or contact us. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Personal Data Processing Law of Latvia.
1. Controller
- Controller: [Uzņēmuma nosaukums]
- Registration No.: [Reģistrācijas Nr.]
- Legal address: [Juridiskā adrese]
- E-mail for data protection matters: info@laikspirkt.lv
- Phone: +371 22117788
The Producers whose products you order receive only the data needed to prepare the order and process it for the purpose of fulfilling the order.
2. What data we process
- Identification and contact data: first name, last name, e-mail, phone number.
- Delivery data: delivery address, delivery day, notes for the courier.
- Order data: products ordered, amounts, order history, bonus and account deposit balance.
- Payment data: payment status and amount. Card data is processed by the payment service provider – we do not store it.
- Communication data: your messages, claims, calls and e-mail correspondence with customer support.
- Technical data: IP address, browser type, device information, cookies and website usage data.
- Producer data: contact person's name, contact details, company and billing details.
3. Purposes and legal bases of processing
| Purpose | Legal basis (GDPR Article 6) |
|---|---|
| Creating and maintaining an account | Performance of a contract – Article 6(1)(b) |
| Accepting, paying for, preparing and delivering orders | Performance of a contract – point (b) |
| Keeping records of the bonus programme and account deposit | Performance of a contract – point (b) |
| Handling claims and questions | Performance of a contract and legal obligation – points (b) and (c) |
| Accounting and tax obligations | Legal obligation – point (c) |
| Website security, fraud prevention, service improvement | Legitimate interests – point (f) |
| Sending news and offers | Consent – point (a) (can be withdrawn at any time) |
| Analytics and marketing cookies | Consent – point (a) |
4. Recipients and processors
We share your data only to the extent necessary for the specific purpose:
- Producers – the order contents and the information needed to prepare the order;
- payment service providers – to process card payments;
- couriers and delivery partners – name, phone, address and delivery notes;
- hosting and IT service providers – to run the website and database;
- e-mail service providers – for order notifications;
- accounting service providers and public authorities where required by law.
We have concluded agreements with processors in accordance with Article 28 of the GDPR. We mainly process data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards, such as the European Commission's standard contractual clauses.
5. Retention periods
- Account data – while the account is active; after a request to delete the account, data is deleted except for data that must be kept by law.
- Order and accounting documents – 5 years (Accounting Law).
- Claim and communication data – until the claim is resolved and the limitation period for possible claims expires.
- Bonus records – during the bonus validity period (12 months) and thereafter as long as needed for record-keeping.
- Consent-based data (newsletters) – until consent is withdrawn.
- Cookies – according to the lifetime of each cookie.
6. Cookies
We use cookies on the website:
- necessary cookies – for the session, cart, language selection and security (the website does not work without them);
- analytics cookies – to understand how the website is used and improve it (only with your consent);
- marketing cookies – to personalise offers (only with your consent).
You can delete or block cookies in your browser settings. If you block necessary cookies, some website functions (for example, the cart) may not work.
7. Your rights
You have the right to:
- access your data and receive a copy of it;
- rectify inaccurate data;
- request erasure of your data (the "right to be forgotten");
- restrict processing;
- object to processing based on legitimate interests and to direct marketing;
- data portability;
- withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
Send your request to info@laikspirkt.lv. We will reply within one month. To protect your data, we may ask you to confirm your identity.
If you believe that the processing of your data infringes your rights, you may lodge a complaint with the Data State Inspectorate (Elijas iela 17, Riga, www.dvi.gov.lv). We encourage you to contact us first – we will do our best to resolve the matter.
8. Data security
We use technical and organisational measures to protect data: an encrypted connection (HTTPS), restricting access for staff and partners to what is necessary, regular backups and software updates.
9. Children's data
The website is not intended for children under 16. We do not knowingly collect children's personal data.
10. Changes
We may update this policy. The current version is always available on this page, and the date of the last changes is shown at the top.
