Return process

If you have accepted the order but are not satisfied with the quality of the products, please let us know right away by phone +371 22117788. Your request will be reviewed in turn within two days, depending on the complexity of the case and the need to get a response from the supplier.

Claims are accepted within the shelf life of the purchased product.

We also ask you to:

1. Keep the received product until the claim is resolved, even if you have already cooked it.
2. Freeze the product at the request of our specialists to preserve its condition.
3. Send photos and videos of the product to feedback@laikspirkt.lv with details of the claim and your order number.
4. If necessary, keep the product until the courier arrives to collect the return.
5. We will assess the quality and let you know the result.

The refund will be returned to your card or to the deposit in your account, as you prefer.

Please pay attention to the storage conditions and expiry dates of the products in your order! Storage conditions for all products are listed on the product pages of our website.